How to Add Products During One-to-One Shopping

In this article we'll explain how to add, show, and hide products during your live one-to-one session.

Written By Jamie Plankenhorn (Head of Customer Experience)

Updated at August 10th, 2023

Note: To add products during a one-to-one session, products must be synced to the Loup platform. Learn how to sync products to Loup here.

How to Add Products

  1. During a live one-to-one session, click on Add a product in the upper left hand corner of the video interface. 


  1. From the dropdown menu, click on a product. 


  1. Your selected product should now be visible on the interface. 

How to Make Products Visible to Customers

  1. To make products visible to customers, toggle on the Visible slider located on the product card. 


How to Hide Products from Customers

  1. To hide products from customers, toggle off the Visible slider located on the product card.